This article helps with setting up call diverts on a UK Vodafone service. I have a voicmail on my mobile but I prefer to have it go to my Wildix voicemail as:
i) I only need to update my greeting in one place
ii) Wildix will record the voicemail for me and then email it to me with a voice-to-text transcription of the message
Divert all missed or unanswered calls to another number
To set it up:
Call **61* followed by the number you want to divert your calls to (replace the first 0 with +44) # then press dial
You'll get a full-screen pop-up message saying call forwarding is on.
For example, to divert to my Wildix voicemail I would enter **61*+441992210400# and press dial
To turn it off:
Enter ##61# and press dial
You'll get a full-screen pop-up message saying call forwarding is off.
To check the current status:
Enter *#61# and press dial
You'll get a full-screen pop-up message saying if call forwarding is on or off.
Note: To change the ring time before diverting, add *<number of seconds>* to the code. For example, do set my divert time to 30 seconds, I enter this: **61*+441992210400*30*#
Divert calls when your phone is busy
To set it up:
Call **67* followed by the number you want to divert your calls to (replace the first 0 with +44) # then press dial
You'll get a full-screen pop-up message saying call forwarding is on.
For example, to divert to my Wildix voicemail I would enter **67*+441992210400# and press dial
To turn it off:
Enter ##67# and press dial
You'll get a full-screen pop-up message saying call forwarding is off.
To check the current status:
Enter *#67# and press dial
You'll get a full-screen pop-up message saying if call forwarding is on or off.
Divert calls when your phone is switched off
To set it up:
Call **62* followed by the number you want to divert your calls to (replace the first 0 with +44) # then press dial
You'll get a full-screen pop-up message saying call forwarding is on.
For example, to divert to my Wildix voicemail I would enter **62*+441992210400# and press dial
To turn it off:
Enter ##62# and press dial
You'll get a full-screen pop-up message saying call forwarding is off.
To check the current status:
Enter *#62# and press dial
You'll get a full-screen pop-up message saying if call forwarding is on or off.
Cancel all call diverts
Enter ##002# and press dial to cancel all active call diverts.
You'll get a full-screen pop-up message saying call forwarding is off.
Notes:
If you're on a PAYG service any calls diverted to another number will come off your minutes
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You can call us on 01752 422950, option 2 or, if you are on Number Club, just call extension 3000 You can email us at support@hellocomtec.com You can chat with us at https://kite.wildix.com/nc-a12/3000 |