Vodafone - divert missed calls or busy calls to another number

This article helps with setting up call diverts on a UK Vodafone service.  I have a voicmail on my mobile but I prefer to have it go to my Wildix voicemail as:

i) I only need to update my greeting in one place

ii) Wildix will record the voicemail for me and then email it to me with a voice-to-text transcription of the message

Divert all missed or unanswered calls to another number

To set it up:

Call **61* followed by the number you want to divert your calls to (replace the first 0 with +44) # then press dial

You'll get a full-screen pop-up message saying call forwarding is on.
 
For example, to divert to my Wildix voicemail I would enter **61*+441992210400# and press dial

To turn it off:

Enter ##61# and press dial

You'll get a full-screen pop-up message saying call forwarding is off.

To check the current status:

Enter *#61# and press dial

You'll get a full-screen pop-up message saying if call forwarding is on or off.

Note: To change the ring time before diverting, add *<number of seconds>* to the code.  For example, do set my divert time to 30 seconds, I enter this: **61*+441992210400*30*#

Divert calls when your phone is busy

To set it up:

Call **67* followed by the number you want to divert your calls to (replace the first 0 with +44) # then press dial

You'll get a full-screen pop-up message saying call forwarding is on.
 
For example, to divert to my Wildix voicemail I would enter **67*+441992210400# and press dial

To turn it off:

Enter ##67# and press dial

You'll get a full-screen pop-up message saying call forwarding is off.

To check the current status:

Enter *#67# and press dial

You'll get a full-screen pop-up message saying if call forwarding is on or off.


Divert calls when your phone is switched off 

To set it up:

Call **62* followed by the number you want to divert your calls to (replace the first 0 with +44) # then press dial

You'll get a full-screen pop-up message saying call forwarding is on.
 
For example, to divert to my Wildix voicemail I would enter **62*+441992210400# and press dial

To turn it off:

Enter ##62# and press dial

You'll get a full-screen pop-up message saying call forwarding is off.

To check the current status:

Enter *#62# and press dial

You'll get a full-screen pop-up message saying if call forwarding is on or off.


Cancel all call diverts 

Enter ##002# and press dial to cancel all active call diverts.

You'll get a full-screen pop-up message saying call forwarding is off.



Notes:

If you're on a PAYG service any calls diverted to another number will come off your minutes

 

Need help?  Please get in touch!

You can call us on 01752 422950, option 2 or, if you are on Number Club, just call extension 3000

You can email us at support@hellocomtec.com

You can chat with us at https://kite.wildix.com/nc-a12/3000

 

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