- The phones will need to be manually programmed to connect to the PBX
- Changes you make to the BLF buttons on your account will appear in Collaboration and the on the app but are not reflected on the SIP phone
- NAT audio and DTMF codes can be problematic
To connect a phone follow these steps:
- <Start of procedure>
- Make sure you have the hostname, extension number and SIP password to hand. Not the web password!
- Power the phone on and use the Menu Soft Button and Status option to find the phone's IP address
- Enter the phone's IP address into a web browser and log in with a username of admin and a password of admin
- If the username and password is not accepted, factory reset the phone by pressing the Ok button for 10 seconds and then pressing Ok Soft Button to confirm the factory reset
- If the username and password are still not accepted it's likely the phone is factory-programmed to use a different phone service. There are ways around this involving blocking the DNS & IP of the Yealink provisioing servers but it is unreliable.
- Once logged in, do the following:
- Click on the accounts tab
- Line Active = Enabled
- Label = User's name
- Display Name = Extension number
- Register name = Extension number
- Username = Extension number
- Password = SIP password
- Serverhost = <hostname of Wildix PBX, normally xxxx.wildixin.com> Port 5060
- Click on [Confirm] button to save the settings. The phone should register with the PBX, you can check by looking at the Register Status field at the top which will say Registered
- Click on the Advanced tab on the left-hand side
- DTMF-Type = SIP-INFO
- DTMF Info Type = DTMF-Relay
- DTMF Payload Type = 101
- Click on [Confirm] to save settings
- <End of procedure>
<END OF DOCUMENT>
If you get stuck or have any questions please get in touch. |
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