Wildix Voicemail Management


Accessing Wildix Voicemail on your desk phone


To access voicemail on your phone, press the messages button (Usually that's the button with an envelope on it or Messages written below it) or dial 81.
  • You will be greeted and told how many messages you have, either new or old

Listening to your messages
  • Press 1 to listen to your messages. You will be played each message and then given options to respond:
    • 2 for message details which will tell you the date & time of the message and the caller's number
    • 4 move to previous message (If you have one)
    • 6 move to next message (If you have one)
    • 7 to delete the message
    • 8 to forward the message to another mailbox user
    • 9 to save the message
Recording your greetings
  • Press 0 for mailbox options. This is where you record your "I'm not at my desk and missed your call" unavailable greeting, your "I'm busy and can't answer your call" busy greeting and your name. 
    • Press 1 to record your unavailable greeting.
      • You will be asked to record your message and then press the # key to end the recording.
      • At the end of the recording you can:
        • Press 1 to save the greeting
        • Press 2 to listen to your greeting
        • Press 3 to record it again
    • Press 2 to record your busy greeting:
      • At the end of the recording you can:
        • Press 1 to save the greeting
        • Press 2 to listen to your greeting
        • Press 3 to record it again
    • Press 3 to record your name which is played just before the phone system says you are unavailable or busy:
      • At the end of the recording you can:
        • Press 1 to save the greeting
        • Press 2 to listen to your greeting
        • Press 3 to record it again
  • When you are finished, simply hang up.

Hello Comtec offer a range of IT solutions, IT support and Telecoms to user across the UK. If you would like to discuss your IT plans or issues, please email support@hellocomtec.com, call us on  +441752393600 or visit our website to chat with us on https://hellocomtec.com

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