This is a useful resource for making and controlling calls on the Wildix PBX & Collaboration system.  The original article is...

To blacklist a number, create a new phonebook for the company for blocked numbers and and make sure the contact name starts with [blocked] .  The number(s) to be blocked should be in full international format. Then, in the wildix dialp...

W-AIR User Guide This document will guide you through the steps to take and make calls using the W-AIR handsets. Incoming calls The handset screen displays an aler...

Step 1: Your Invitation Once your account has been created, you will receive an email invitation from Wildix PBX, no-reply@wild...

1.1 Your Invitation ...

02.03 Using the Wildix AppsThis document will guide you through the steps to download and connect the Wildix app and take and make calls....

This FAQ is for the video / audio conferencing service integral to Wildix called Video Conferencing or WizyConf.Q: How many participants can Video Conferencing accomodate? A: 25 video attendees, 60 audio-only attend...

You may wish to set a different ring tone for internal calls to alert you to the fact that someone is calling you directly rather than it being an external call. Click Settings:...

When in Collaboration in Chrome you can't create conferences.  You can add the details of the conference but when you try to save it you get a banner in the corner saying "Save Failed"...

When trying to make an outbound call on Wildix you get the message "maximum number of phones connected reached" before the call is connected. Check that the PBX is at the latest version (Cogs -> Tools & Utilities -> U...

For those of you with clients on Virgin Fibre connections in the UK. That's the home fibre or business fibre. I've had two WP480GR3's on separate Virgin Fibre connections lose all their settings and be at the login screen...

It is possible to connect a basic SIP device such as a Yealink T-23 or T-45 phone to Wildix.  However there are a number of disadvantages when contrasted with a Wildix device:The phones will need to be manually programmed to conn...

Adding a W-AIR handset is a 2-stage process, first the handset should be registered to the W-Air base station and then the user should log in to the handset using their Wildix web username and password.  If you don't have your username and passw...

If you don't want to receive calls on your mobile app, you can take it into offline mode where it will not ring or receive messages.To do this:- open the app and then click on your icon at the t...

Acc...

The Wildix Integration service installs itself on the workstation and converts 127.0.0.1 to wildixintegration.eu, commenting out localhost.   This enables the workstation to integrate with Wildix. This can have an unexpected effec...

Logging in to Wildix Your Invitation O...

Call conferencing is a powerful tool that can save a lot of time and effort and shorten the time it takes to resolve an issue or close a sale.  We're all familiar with Call Transfer - the ability to put a caller on hold and then transf...

The support starts from WMS 5.02 The feature is disabled by default. When enabled, it allows setting online streaming of mp3 http/ https sources as music on hold....

Enter this command from the command line: ll -R /media/extno...

W-AIR handsets have a menu option to reset the handset which can be useful for clearing down the phone if the settings have been changed and it's not functioning as expected.To factory-reset the phone, bring up the first Menu and then dial...

CallerID is the number the other person sees when you call them that lets them know who's calling.There are times when it's necessary to withhold your CallerID when making a call.  To do that with Wildix, simply prefix the number you...

This article deals with Wildix Collaboration being unable to make or receive calls as it has no access your camera and microphone.If you are in the situation of being unable to receive calls in Collaboration or, when you try to make a call...